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FAQ

General

What type of vehicle is the Brekr model B?

Brekr model B is a moped which is available in two variants: with a maximum speed of 25 km per hour, or a maximum speed of 45 km per hour (helmet requirement). The official designation under Dutch law is ‘vehicle category L1e ‘.

Is there only one model?

Yes, Brekr currently is available in one model: model B.

Where is Brekr located?

Brekr is located in former prison ‘De Kruisberg’ in Doetinchem. You can only visit Brekr during special events. These will be highlighted on the Brekr events calendar.

Who produces the Brekr model B?

Brekr is designed and assembled in the Netherlands by an experienced team. Parts come from various sources: for example, the aluminum frame is produced in Taiwan and the battery is produced in the Netherlands.

Which mobile phone operating system does the Brekr app work with?

The app works on Apple (iOS ) and Android operating systems.

What is the price of the Brekr model B?

The Brekr model B costs € 4.199 including VAT. You can now temporarily benefit from a discount and other benefits on the Brekr model B. Click here for more information about the benefits.

Do I have to wear a helmet?

It is mandatory to wear a helmet with a so called heavy moped (max. 45 km/h). With a so called light moped (max. 25 km/h) it is not mandatory, it is recommended. Note: In Amsterdam it is mandatory to wear a helmet with a moped within the ring A10. Light mopeds must enter the roadway within the A10 ring road. Nothing has changed outside the A10 ring road and mopeds ride on the cycle path.

Have a look at/test drive

Where can I have a look at/test drive a Brekr?

Consult the events calendar to see where you can view or test drive a Brekr.

Insurance and theft

Do I have to insure my Brekr?

Yes, it is mandatory under Dutch law to insure your moped or motorcycle.

Does the Brekr have anti-theft protection?

Yes, the Brekr model B has a steering lock and an electronic detection system. In the case of suspicious activity around your Brekr, you will receive a warning on your phone via the Brekr-app. The Brekr is equipped with a tracker and can be followed in the event of theft. We recommend you use an extra bike lock if you park your Brekr in public space.

Purchasing

How does the pre-order process work with the voucher?

For 9 euros you can buy a voucher with a unique code which is linked to your email address. From December 2019 onwards you can configure your Brekr using the voucher and receive the benefits as stated on it.

Until when can I use the voucher?

The voucher has an expiry date printed on it, until that date you will be entitled to the aforementioned benefits. After the stated end date, the benefits expire.

Can I order multiple Brekrs with one voucher?

No, each voucher entitles you to order one Brekr model B with the aforementioned benefits. It is possible to order multiple vouchers.

When can I expect my Brekr?

The first Brekrs will be delivered in the spring of 2020. The earlier you order your Brekr, the sooner you will receive the Brekr.

Can I customise my Brekr?

Yes, from December onwards you can use the online configurator to customise a number of elements on your Brekr such as the colours of certain parts and accessories. Brekr will develop a program for customers who want additional customisation of their Brekr model B.

Can I return the Brekr if I don't like it?

Yes, you receive a thirty day money back guarantee. If the Brekr model B does not meet your expectations, you may return it and the purchase amount will be refunded to you. Please keep in mind that you have to pay the costs of return shipment yourself (around 150 euros).

Can i also order a Brekr from a dealer?

No, the Brekr model B is only sold online.

Service and warranty

Do I have a warranty on my battery?

Yes, you have a two-year warranty on your battery.

How do I have my Brekr serviced?

An electric drive bike requires less maintenance compared to one with an internal combustion engine, because it contains fewer moving parts and there are no oil or filters used. Tyres and brakes will exhibit normal wear and tear. Your Brekr can be serviced by Brekr service partners present at a location convenient to you. Prices and conditions will be made available towards the end of 2019.

Technical Specifications

What is the range of the Brekr?

You can place two batteries in the Brekr. One battery ensures a range of 50 km under normal conditions and 80 km under favorable conditions. A battery has a capacity of 1.9 kWh.

What influences the range?

The range is influenced by weather conditions, outside temperature, driving style, speed, rider weight, landscape, tire pressure and quality of the battery.

How do I take care of my battery?

The battery is of high quality and the most expensive part of your Brekr model B. Batteries generally do not like frost and it is advisable to keep your battery inside if you do not ride your Brekr during periods of frost. If you do not use the battery for an extended period of time it needs to be charged at least once every two months.

How much does the battery weigh?

The weight of the battery is approximately 10 kg. The battery is narrow so that you can easily carry it.

What is the Brekr frame made of?

The frame is made of aluminum. This means it cannot rust and the Brekr is lighter than bikes with other types of frames.